were you due to fly out?!
It may just be a server glitch,the general complaint form will work for you, just advise of the issue you are having with the refund one. JH
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I’ve filled it in and sent it
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Please allow for 7-14 days for this to be looked into.If you don't hear anything back by then,contact us here and we can chase it up for you
End of conversation
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