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Hi Laura, can you please follow this link: https://baggageclaims.ryanair.com/ this is the link to the form. Thanks JC
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I don't have a baggage report file reference, because my issue is that the baggage enquiry desk was shut when I got to bham airport

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Hi Laura, please submit a a general complaint under the "other" section via the: https://contactform.ryanair.com/ if you do not have a file reference
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