Hi Carla, your claim will be reviewed and you will be refunded in due course. EA
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Replying to @Ryanair
Hi there. I've not received any emails about my compensation claim. Can I have an update please.
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Replying to @Ryanair
September 18th. You can see reference to it and screen grabs in this conversation thread
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Replying to @CarlaJuniper
claims can take 7-14 working days to be answered in full. Thanks MV
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Replying to @Ryanair
I should have received an email confirming they've received my claim though? Can you check and confirm it's being processed
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Replying to @CarlaJuniper
Hi Carla, can you try submit a claim via https://contactform.ryanair.com/ please? Select 'Complaint' and then select 'Other'. LF
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Replying to @Ryanair
So my claim is not being processed already? That's what my original tweet was about and I was told it would be "reviewed in due course"?
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Replying to @CarlaJuniper
Can you DM us the email address and the last 4 digits of the card used when booking and we can look into this for you? LF
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Can you try DM us now please? LF
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