@Ryanair 18 working days later still no response..no explanation..nothing. Realise you're being kept a tad busier than usual but c'mon now!
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Replying to @weekelbee
Hi Kelly, do you have a claim number and reference number ? LR
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Replying to @Ryanair
1651464. Booking ref EU32VN. Claim was first submitted 31/7.
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Replying to @weekelbee
Hi Kelly, we can see a response was sent on the 7th of august to the email address in the booking requesting bank details. LR
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Replying to @Ryanair
Yes and on 28/8 bank details were dm'd again as it was stated they weren't showing on my file. It is your initials against the dm's.
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Replying to @weekelbee
Thanks Kelly, I can have passed this to our customer service department to be actioned asap. LR
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Replying to @Ryanair
Appreciated however I heard this last week. Could you explain why friends received cheque within 2wks of claim yet I've had this nonsense?
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Replying to @weekelbee
Hi Kelly, Unfortunately we don't know why there was a delay however we have passed this on a matter of urgency. We do apologize for this. LR
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