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Ryanair's profile
Ryanair
Ryanair
Ryanair
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@Ryanair

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RyanairVerified account

@Ryanair

welcome aboard ✈️ Please DM @askryanair for customer support. Agents are here to help from 7am-7pm 👋

ryanair.com
Joined June 2013

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    1. Ryanair‏Verified account @Ryanair 22 Sep 2017
      Replying to @RonmacCartoons

      Could you please advise us of your booking reference? ED

      1 reply 0 retweets 0 likes
    2. Ronmac Cartoons‏ @RonmacCartoons 22 Sep 2017
      Replying to @Ryanair

      I only have flight number which I've just given you. Or do you want the holiday agency reference number?

      1 reply 0 retweets 0 likes
    3. Ryanair‏Verified account @Ryanair 22 Sep 2017
      Replying to @RonmacCartoons

      Hi Ron, we would need your Ryanair 6 digit booking reference, this would be stated on the Itinerary. ED

      1 reply 0 retweets 0 likes
    4. Ronmac Cartoons‏ @RonmacCartoons 22 Sep 2017
      Replying to @Ryanair

      Don't have an itinerary. Yr website won't allow me to log in cos this was not booked direct but through Groupon.

      1 reply 0 retweets 0 likes
    5. Ryanair‏Verified account @Ryanair 22 Sep 2017
      Replying to @RonmacCartoons

      Hi Ron, have you received your boarding passes yet? ED

      2 replies 0 retweets 0 likes
    6. Ronmac Cartoons‏ @RonmacCartoons 22 Sep 2017
      Replying to @Ryanair

      ED, are you still there?

      1 reply 0 retweets 0 likes
    7. Ryanair‏Verified account @Ryanair 22 Sep 2017
      Replying to @RonmacCartoons

      Hi Ron, thank you for that, you have been charged correctly, you have x2 20kg bags each way. ED

      1 reply 0 retweets 0 likes
    8. Ronmac Cartoons‏ @RonmacCartoons 22 Sep 2017
      Replying to @Ryanair

      I have ONE 13.5kg bag each way - where did you get two from?

      1 reply 0 retweets 0 likes
    9. Ryanair‏Verified account @Ryanair 22 Sep 2017
      Replying to @RonmacCartoons

      Hi, x2 bags in total 1 bag each way of 20 Kilos, we do not have 13.5 kg bags. ED

      1 reply 0 retweets 0 likes
    10. Ronmac Cartoons‏ @RonmacCartoons 22 Sep 2017
      Replying to @Ryanair

      The weight of my bag is less than 15kg. Your website states the cost is £25. Why £40 each way?

      1 reply 0 retweets 0 likes
      Ryanair‏Verified account @Ryanair 22 Sep 2017
      Replying to @RonmacCartoons

      Hi, we only sell 20 kg bags, its is £25 at the time of booking, and any time after that it is £40. ED

      2:45 AM - 22 Sep 2017
      1 reply 0 retweets 0 likes
        1. New conversation
        2. Ronmac Cartoons‏ @RonmacCartoons 22 Sep 2017
          Replying to @Ryanair

          This booking was thru Groupon, not Ryanair. How could I pre-pay luggage at the time of booking?

          1 reply 0 retweets 0 likes
        3. Ryanair‏Verified account @Ryanair 22 Sep 2017
          Replying to @RonmacCartoons

          Hi Ron, you would need to submit a complaints form in regards to this via https://contactform.ryanair.com/?cr=4-0&lg=en&id=43&compr=Other … . ED

          1 reply 0 retweets 0 likes
        4. Show replies

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