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Ryanair's profile
Ryanair
Ryanair
Ryanair
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@Ryanair

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RyanairVerified account

@Ryanair

welcome aboard ✈️ Please DM @askryanair for customer support. Agents are here to help from 7am-7pm 👋

ryanair.com
Joined June 2013

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    Two-way (sending and receiving) short codes:

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    1. Ryanair‏Verified account @Ryanair 21 Sep 2017
      Replying to @NattNatt81

      Hi Natalie, can you please DM your booking reference and email address used to make the booking ? LR

      1 reply 0 retweets 0 likes
    2. Natalie Peters‏ @NattNatt81 21 Sep 2017
      Replying to @Ryanair

      I haven't made the booking as I can't add the bags on and I don't want to pay £50 per bag!

      1 reply 0 retweets 0 likes
    3. Ryanair‏Verified account @Ryanair 21 Sep 2017
      Replying to @NattNatt81

      Please try and make the booking again. LR

      1 reply 0 retweets 0 likes
    4. Natalie Peters‏ @NattNatt81 21 Sep 2017
      Replying to @Ryanair

      I have been trying for the past 24 hours

      2 replies 0 retweets 0 likes
    5. Ryanair‏Verified account @Ryanair 21 Sep 2017
      Replying to @NattNatt81

      What route and date are you trying to book ? LR

      2 replies 0 retweets 0 likes
    6. Natalie Peters‏ @NattNatt81 21 Sep 2017
      Replying to @Ryanair

      2 adults 3 kids. We only need 3 bags, I can make it do 4 but not 3. Very strange screen.

      1 reply 0 retweets 0 likes
    7. Ryanair‏Verified account @Ryanair 21 Sep 2017
      Replying to @NattNatt81

      Please select the first icon on each bag to add or remove a bag. LR

      2 replies 0 retweets 0 likes
    8. Natalie Peters‏ @NattNatt81 21 Sep 2017
      Replying to @Ryanair

      Yes, I do that and it charges £50 per bag?

      1 reply 0 retweets 0 likes
    9. Ryanair‏Verified account @Ryanair 21 Sep 2017
      Replying to @NattNatt81

      That is outbound and return. LR

      2 replies 0 retweets 0 likes
    10. Natalie Peters‏ @NattNatt81 21 Sep 2017
      Replying to @Ryanair

      So, I've tried the booking again, got to payment, pressed pay now and this has happened. No email confirmation but have I booked or not?pic.twitter.com/eigIeqRDw5

      1 reply 0 retweets 0 likes
      Ryanair‏Verified account @Ryanair 21 Sep 2017
      Replying to @NattNatt81

      Hi Natalie, can you provide us with the email address and we can check if this has been processed? EA

      11:53 PM - 21 Sep 2017
      1 reply 0 retweets 0 likes
        1. Natalie Peters‏ @NattNatt81 22 Sep 2017
          Replying to @Ryanair

          Thanks I'll DM. I don't fancy booking twice!

          0 replies 0 retweets 0 likes
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