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Ryanair's profile
Ryanair
Ryanair
Ryanair
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@Ryanair

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RyanairVerified account

@Ryanair

welcome aboard ✈️ Please DM @askryanair for customer support. Agents are here to help from 7am-7pm 👋

ryanair.com
Joined June 2013

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    Two-way (sending and receiving) short codes:

    Country Code For customers of
    United States 40404 (any)
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    United Kingdom 86444 Vodafone, Orange, 3, O2
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    1. Rob Knight‏ @whufcrob 15 Sep 2017

      @Ryanair total joke! Get an email cancelling my in-laws flights 3 days b4! Now My pregnant wife will not see her mum b4 delivering thanks!

      3 replies 1 retweet 0 likes
    2. Ryanair‏Verified account @Ryanair 17 Sep 2017
      Replying to @whufcrob

      Hi Rob, we apologize for inconvenience caused. Have your in-laws been re-booked for another available flight? JT

      3 replies 1 retweet 0 likes
    3. Rob Knight‏ @whufcrob 17 Sep 2017
      Replying to @Ryanair

      Is upset is an understatement. We have a week off also next week which will be wasted now. We've looked at other airlines but cost is £400+

      2 replies 0 retweets 0 likes
    4. Ryanair‏Verified account @Ryanair 17 Sep 2017
      Replying to @whufcrob

      A solution could have been reached. You can submit a claim following this link https://eu261expenseclaim.ryanair.com/  2/2 JT

      1 reply 0 retweets 0 likes
    5. Rob Knight‏ @whufcrob 17 Sep 2017
      Replying to @Ryanair

      Thanks for the reply we tried calling and chat but never got through. Really really disappointed with @Ryanair at the moment

      1 reply 0 retweets 0 likes
    6. Rob Knight‏ @whufcrob 17 Sep 2017
      Replying to @whufcrob @Ryanair

      Also I was tryin to explain to them via Skype what happened as we booked the flights for them

      2 replies 0 retweets 0 likes
      Ryanair‏Verified account @Ryanair 17 Sep 2017
      Replying to @whufcrob

      We really do understand. You should have been persistent in reaching call center or even pointing your in-laws to airport ticket desk 1/2

      2:56 AM - 17 Sep 2017
      1 reply 0 retweets 0 likes
        1. Bendy Mcbenderson‏ @bendymcbends 17 Sep 2017
          Replying to @Ryanair @whufcrob

          Persistent in calling!!! Is that a joke!! I was persistently calling for 8 hours yesterday!!! 8 HOURS!!! Do you think that ms acceptable?

          0 replies 0 retweets 1 like
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