@Ryanair a text 'your flight has been cancelled', and no further information whatsoever. No one will answer the phone.
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Replying to @AlishaRouse @Ryanair
Can you confirm that Ryanair will refund us for the price of a hotel and food due to a cancelled flight? We can not get through on the phone
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Replying to @AlishaRouse @Ryanair
Does Ryanair book/provide accommodation for us, or do we book it and you refund it? We have to know your policy before we procede.
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Replying to @AlishaRouse @Ryanair
We have had to proceed with no advice or assitance.
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Replying to @AlishaRouse @Ryanair
We called the helpline six times, and this is now my 6th tweet. Almost unbelievable that no one would offer assistance or help. Shocking.
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Replying to @Ryanair
Cancelled flight yesterday, we begged for help all day on the phone & online. Info on reclaiming accommodation costs would be helpful now.
1 reply 1 retweet 1 like
Hi Alisha, please see attached in regards to submit a refund for hotel expenses, https://eu261claims.ryanair.com/ EA
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