@Ryanair I used your chat service to cancel my flights I have come down with the flu. Your rep ended the chat without me finishing.
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Replying to @famdotcom @Ryanair
Also your cancellation form is not working.pic.twitter.com/6MfI6JFhlI
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Replying to @famdotcom
Hi, our refund policy is in regards to death or serious illness. JH
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Replying to @Ryanair
Yes having a flu where you're unable to get out of bed or even keep your eyes open is serious don't you think?
1 reply 0 retweets 0 likes
Replying to @famdotcom
Hi, unfortunately this is not considered under the category of death or serious illness. JH
12:12 AM - 11 Sep 2017
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