@Ryanair I used your chat service to cancel my flights I have come down with the flu. Your rep ended the chat without me finishing.
Hi, our refund policy is in regards to death or serious illness. JH
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Yes having a flu where you're unable to get out of bed or even keep your eyes open is serious don't you think?
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Hi, unfortunately this is not considered under the category of death or serious illness. JH
End of conversation
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