So @Ryanair can add bags to your booking without consent & then send confirmation telling you you've paid more & then not refund it... great
please submit a claim at the following link https://contactform.ryanair.com/ Thanks MV
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I already contacted your live chat team and they told me you don't do refunds, despite the fact it was your system at fault.
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please submit a claim so the investigation can be done and we can check if there was an issue. Thanks MV
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