Dear @Ryanair why does my account tell me I've just been to Prague (I haven't) but no longer has details of the actual trip I took to Pisa?
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Replying to @RosieEverardPR
Hi, are you using the mobile app? Have you tried to re-download it again and see if this helps? Thanks AR
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Replying to @Ryanair
I tried the app first which said Prague, so logged in on desktop but this also says the same.
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Replying to @RosieEverardPR
Please contact our reservations department http://tinyurl.com/j66pajx or via live chat http://tinyurl.com/q56et6w LR
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Replying to @Ryanair
I tried the live chat and they said it's a website issue. Will it sort itself out or does someone need to look at the account to correct it?
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Replying to @Ryanair
Still not working... Still says I've been in Prague with no history of the actual trip to Pisa. Can someone sort ASAP as I need the invoice.
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Replying to @RosieEverardPR @Ryanair
So... Aaany change of a reply
@Ryanair? Not great to just ignore customers!1 reply 0 retweets 0 likes -
Replying to @RosieEverardPR
Hi Rosie, if you require an invoice for a flight please contact reservations or submit a claim. Thanks MV
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Replying to @Ryanair
How do I submit a claim? Is anyone going to sort out the error on my account in the meantime?
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please find the details to submit a claim https://contactform.ryanair.com/ . For issues with your account please contact reservations. Thanks MV
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