@Ryanair we are delayed 5hr+ in BCN (9815), been offered no food/voucher, email access.. terrible. surely u knew of this delay before 6pm?
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The website doesn't state what we need for this situation - airport has not provided any info on refund, say to contact you.pic.twitter.com/R8UDrDNnSr
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Also no food/voucher provided as entitled, but no direction on site of how to claim food receipts.
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Any help appreciated!
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Hi James, please see attached links in regards to compensation and passenger rights. http://tinyurl.com/z9ntc2e https://eu261claims.ryanair.com/ EA
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