@Ryanair Hi. Basically Ryanair lost (found now) my luggage and no one is helping us retrieve it, I need to know what's going to happen.
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Replying to @demididthatt @Ryanair
No one on the phone is helping. Online chat wasn't helping. I need to know what Ryanair are doing with my suitcase.
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Replying to @demididthatt
Hi, did you report the lost bag on arrival? If yes did you report it at the following link https://baggageclaims.ryanair.com/ Thanks MV
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Replying to @Ryanair
When we get to the airport tomorrow is the suitcase going to be there? Or is it still in Stanstead airport? No one is telling me!
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Replying to @demididthatt
did they give you a file report number in Palma? Thanks MV
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Replying to @Ryanair
And they only gave me a phone number after I asked for one which was scribbled down on a little scrap of paper
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Replying to @demididthatt
the bag you would need this reference. Please contact Palma and ask them to provide you with PIR number of your claim. Thanks MV 2/2
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Replying to @Ryanair
This is a joke. It shouldn't be up to me to track my own bag. They said they were sending it out on Sunday. No communication. Still no bag.
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Replying to @demididthatt
as advise above agent at the lost and found should provided you a claim. Would advise you to submit a general claim https://contactform.ryanair.com/
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