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Ryanair's profile
Ryanair
Ryanair
Ryanair
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@Ryanair

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RyanairVerified account

@Ryanair

welcome aboard ✈️ Please DM @askryanair for customer support. Agents are here to help from 7am-7pm 👋

ryanair.com
Joined June 2013

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    Two-way (sending and receiving) short codes:

    Country Code For customers of
    United States 40404 (any)
    Canada 21212 (any)
    United Kingdom 86444 Vodafone, Orange, 3, O2
    Brazil 40404 Nextel, TIM
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    Ireland 51210 Vodafone, O2
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    1. Ryanair‏Verified account @Ryanair 3 Sep 2017
      Replying to @milliemoo92xx

      Hi Millie, have you tried using an alternative browser/device? ED

      1 reply 0 retweets 0 likes
    2. Millie Barker‏ @milliemoo92xx 3 Sep 2017
      Replying to @Ryanair

      I don't have one, I enter all details and it says "oh looks like there was a problem"

      1 reply 0 retweets 0 likes
    3. Ryanair‏Verified account @Ryanair 4 Sep 2017
      Replying to @milliemoo92xx

      Hi Millie, have you tried clearing cookies/cache? JT

      1 reply 0 retweets 0 likes
    4. Millie Barker‏ @milliemoo92xx 4 Sep 2017
      Replying to @Ryanair

      Yes. Apparently it's because I can't use two vouchers in two separate names even though we are both flying? I have to do 2 diff bookings?

      1 reply 0 retweets 0 likes
    5. Ryanair‏Verified account @Ryanair 4 Sep 2017
      Replying to @milliemoo92xx

      Yes this would be correct. The voucher name must match the name of the lead passenger. LF

      2 replies 0 retweets 0 likes
    6. Millie Barker‏ @milliemoo92xx 4 Sep 2017
      Replying to @Ryanair

      It's not even letting me book mine separately, been trying for 3 days now.

      2 replies 0 retweets 0 likes
    7. Ryanair‏Verified account @Ryanair 4 Sep 2017
      Replying to @milliemoo92xx

      if you are using 2 vouchers with different names this would not be allowed. You would have to make 2 separate bookings. Thanks MV

      1 reply 0 retweets 0 likes
    8. Millie Barker‏ @milliemoo92xx 4 Sep 2017
      Replying to @Ryanair

      I've tried doing separately and even that isn't working.

      1 reply 0 retweets 0 likes
    9. Ryanair‏Verified account @Ryanair 4 Sep 2017
      Replying to @milliemoo92xx

      are you doing it online? Are you having issue with 1 voucher or with both? Thanks MV

      1 reply 0 retweets 0 likes
    10. Millie Barker‏ @milliemoo92xx 4 Sep 2017
      Replying to @Ryanair

      Yes online. Both of them. Have tried booking myself & my partner separately and it says the following......pic.twitter.com/um36x4mUHp

      1 reply 0 retweets 0 likes
      Ryanair‏Verified account @Ryanair 4 Sep 2017
      Replying to @milliemoo92xx

      you need to use the voucher on our desktop version. The would not work on the App or on the mobile site. Thanks MV

      12:48 PM - 4 Sep 2017
      1 reply 0 retweets 0 likes
        1. Millie Barker‏ @milliemoo92xx 6 Sep 2017
          Replying to @Ryanair

          Tried using a laptop, still says the same message, ridiculous now, can somebody phone me as I've already phoned twice & done live chat.

          0 replies 0 retweets 0 likes
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