Booked the wrong @Ryanair flight by mistake and the service agent tells me it's £99 to amend even though it's £46.99 to rebook online.pic.twitter.com/ljermS7wmb
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Booked the wrong @Ryanair flight by mistake and the service agent tells me it's £99 to amend even though it's £46.99 to rebook online.pic.twitter.com/ljermS7wmb
Hi Leanne, sometimes it does work out cheaper to purchase a new ticket. ED
But it booked it only 30 minutes ago! It says on your website policy you have a 24 hour grace periodpic.twitter.com/otpLQeHqA9
it even says flight minor corrects will be free and you only have to pay the difference! I spotted the issue straight away
Hi Leanne, yes this is correct if you have booked within 24 hours you have a grace period for fair difference only. ED
Ok - but your service agent says that the difference is £99 when I can see online it's the same price on the day I requested.
Hi Leanne, could you please DM us with your reservation number/ email address and the route you need changing? ED
Thank you - I sent a screen shot of your message and my flight was changed free of charge 
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