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Ryanair's profile
Ryanair
Ryanair
Ryanair
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@Ryanair

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@Ryanair

welcome aboard ✈️ Please DM @askryanair for customer support. Agents are here to help from 7am-7pm 👋

ryanair.com
Joined June 2013

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    Two-way (sending and receiving) short codes:

    Country Code For customers of
    United States 40404 (any)
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    United Kingdom 86444 Vodafone, Orange, 3, O2
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    1. Graeme McN‏ @gersgraeme 2 Sep 2017

      @Ryanair Hi, I'm still awaiting a response to complaint 3729619. It's about the "window" seat 11A, that you sold me when booking online...pic.twitter.com/Y0oRGUTJ0A

      1 reply 0 retweets 0 likes
    2. Graeme McN‏ @gersgraeme 2 Sep 2017
      Replying to @gersgraeme @Ryanair

      Still awaiting a reply to previous message and email complaint. You're responding to others on here. When will I get a response?

      1 reply 0 retweets 0 likes
    3. Ryanair‏Verified account @Ryanair 2 Sep 2017
      Replying to @gersgraeme

      Hi Greame, can you advise us of when you submitted the claim online? ED

      1 reply 0 retweets 0 likes
    4. Graeme McN‏ @gersgraeme 2 Sep 2017
      Replying to @Ryanair

      It was around 8am on the 29th of August. I received a blank response but no follow up when I enquired about it. Thanks

      1 reply 0 retweets 0 likes
    5. Ryanair‏Verified account @Ryanair 2 Sep 2017
      Replying to @gersgraeme

      Hi Graeme, it can take up to 14 working days for a response. ED

      1 reply 0 retweets 0 likes
    6. Graeme McN‏ @gersgraeme 2 Sep 2017
      Replying to @Ryanair

      Hi Ed, someone must have tried to respond to me though. The problem is, Ryanair have put me in 11A again. I need to pay for a 2nd change

      1 reply 0 retweets 0 likes
    7. Ryanair‏Verified account @Ryanair 2 Sep 2017
      Replying to @gersgraeme

      Hi, could you please advise us of your booking reference? ED

      1 reply 0 retweets 0 likes
    8. Graeme McN‏ @gersgraeme 2 Sep 2017
      Replying to @Ryanair

      Hi, It is C16PFE. thanks. I'm just after two seats together at a window. Thanks

      1 reply 0 retweets 0 likes
    9. Ryanair‏Verified account @Ryanair 2 Sep 2017
      Replying to @gersgraeme

      Hi Graeme, i can see you had a reply on the 30th could you please DM us the reply? ED

      1 reply 0 retweets 1 like
    10. Graeme McN‏ @gersgraeme 2 Sep 2017
      Replying to @Ryanair

      It was a blank email with the confidential response. I can send this if you give me your email. The code was "Our Ref: 1704495/C16PFE"

      1 reply 0 retweets 0 likes
      Ryanair‏Verified account @Ryanair 2 Sep 2017
      Replying to @gersgraeme

      Hi, I have followed you so you can send it to us via private message if you like? ED

      8:48 AM - 2 Sep 2017
      1 reply 0 retweets 0 likes
        1. Graeme McN‏ @gersgraeme 2 Sep 2017
          Replying to @Ryanair

          Hi, I am unsure how I can send this email to this tweet or by DM. Can you give me a direct email or explain procedure 4 attaching email.

          0 replies 0 retweets 0 likes
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