Hi Alejandro, damages at bags should be reported at the airport lost and found once you arrive. Thanks MV
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Replying to @Ryanair
This is the same lame response I got. What does that matter? I only noticed the next morning! You still broke it. That doesn't change
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You can't expect people to notice everything at night, after travelling, when all you want to do is get home
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Replying to @aemonten
as advise reports must be done at the airport before leaving. Thanks MV
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Replying to @Ryanair
Again, I only noticed the next morning. If I would have seen it last night, I would have said something.
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Replying to @aemonten
you can try to submit a claim and attache images of the damage but can't guarantee you would get a positive response https://contactform.ryanair.com/
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Replying to @Ryanair
Thanks, I can't do it through the website, because it asks for a reference number. Is there an email account?
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Replying to @Ryanair
Yes, I can't find that. Could you please direct me to it? Thank you.
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found it, sorry!
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