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Ryanair's profile
Ryanair
Ryanair
Ryanair
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@Ryanair

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RyanairVerified account

@Ryanair

welcome aboard ✈️ Please DM @askryanair for customer support. Agents are here to help from 7am-7pm 👋

ryanair.com
Joined June 2013

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    1. Ryanair‏Verified account @Ryanair 30 Aug 2017
      Replying to @MartinaMahady

      Hi Martina, can you advise us of when you submitted the complaint? ED

      1 reply 0 retweets 0 likes
    2. Martina Mahady‏ @MartinaMahady 30 Aug 2017
      Replying to @Ryanair

      @Ryanair July 10th and I posted this July 11th and it's September on Friday...

      1 reply 0 retweets 0 likes
    3. Ryanair‏Verified account @Ryanair 30 Aug 2017
      Replying to @MartinaMahady

      Hi, could you please advise us on your booking reference? ED

      1 reply 0 retweets 0 likes
    4. Martina Mahady‏ @MartinaMahady 30 Aug 2017
      Replying to @Ryanair

      that's the problem you charge me for a flight I did not take so why would I have a booking reference surely you can check cases via/email

      1 reply 0 retweets 0 likes
    5. Ryanair‏Verified account @Ryanair 30 Aug 2017
      Replying to @MartinaMahady

      Hi Martina, as part of our social media team we do not have access to these files. ED

      1 reply 0 retweets 0 likes
    6. Martina Mahady‏ @MartinaMahady 30 Aug 2017
      Replying to @Ryanair

      @Ryanair so what is your proposed solution to help resolve this case?

      1 reply 0 retweets 0 likes
    7. Ryanair‏Verified account @Ryanair 30 Aug 2017
      Replying to @MartinaMahady

      Do you have a booking reference for this flight so we can look into this further for you? LF

      1 reply 0 retweets 0 likes
    8. Martina Mahady‏ @MartinaMahady 30 Aug 2017
      Replying to @Ryanair

      @Ryanair can you please read the previous message to you regarding this....

      1 reply 0 retweets 0 likes
    9. Ryanair‏Verified account @Ryanair 30 Aug 2017
      Replying to @MartinaMahady

      Hi Martina, in order to check your case we would need your flight reservation number. ED

      1 reply 0 retweets 0 likes
    10. Martina Mahady‏ @MartinaMahady 30 Aug 2017
      Replying to @Ryanair

      @ryanair have you read the thread?It clearly states the case was raised as I was charged for a flight I did not take, how would I have a no.

      1 reply 0 retweets 0 likes
      Ryanair‏Verified account @Ryanair 30 Aug 2017
      Replying to @MartinaMahady

      Can you please DM us with the email address used please? LF

      10:50 AM - 30 Aug 2017
      0 replies 0 retweets 0 likes

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