@Ryanair hi can you update me on my luggage claim please re the crushed pram. Thanks
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Replying to @peno74
Hi Andy, have you got a booking reference we can check? JH
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Replying to @peno74
thanks for the information. we would be able to escalate this only on Monday as our customer service department is close on weekends.Thanks
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Replying to @Ryanair
Hi is it possible you can escalate this now as we are 3 weeks since claim submitted with no feedback from yourselves. Thanks
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Replying to @peno74
Hi Andy, can you advise when you received the last correspondence ? LR
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Replying to @Ryanair
31st July when I submitted claim. My daughter is still without a pram
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Replying to @peno74
the address used to make the claim. We will have our customer service department resend you this letter. LR
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Replying to @Ryanair
thanks for resending info but I have already advised I do not have receipt as it was a present. What is your next course of action?
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Any chance of a response to this?
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Hi Andy, Sorry for the delay, can you please confirm the email address? ED
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Replying to @Ryanair
Andrew@mcmillan-office.com. to reiterate I DO NOT HAVE A RECEIPT. NO OPTION FOR THIS ON WEBSITE
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Replying to @peno74
Hi Andy, you would need to get some form of proof of purchase to upload. ED
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