@Ryanair hi can you update me on my luggage claim please re the crushed pram. Thanks
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Replying to @peno74
Hi Andy, have you got a booking reference we can check? JH
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Replying to @peno74
thanks for the information. we would be able to escalate this only on Monday as our customer service department is close on weekends.Thanks
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Replying to @Ryanair
Hi is it possible you can escalate this now as we are 3 weeks since claim submitted with no feedback from yourselves. Thanks
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Replying to @peno74
Hi Andy, can you advise when you received the last correspondence ? LR
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Replying to @Ryanair
31st July when I submitted claim. My daughter is still without a pram
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Replying to @peno74
Hi Andy, we can see our customer service department sent two correspondents to the address in the booking. Please can you confirm 1/2
5:59 AM - 28 Aug 2017
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