@Ryanair Disappointed my sisters luggage lost LGW-Cork this weekend. Worse you don't try to find it or call when you promise. Poor service!
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Replying to @AcademyTC_UK
Hi Susanne, we are sorry for the inconvenience caused, was this reported on arrival and a claim submitted? EA
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Replying to @Ryanair
It was reported at Cork & then we visited on saturday as there was no call back. Sinead took more details but never called back with update
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Replying to @AcademyTC_UK
Hi Susanne, have you got a booking reference we can check? JH
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Replying to @AcademyTC_UK
Did you also get a missing bag file reference number? JH
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Replying to @AcademyTC_UK
Thanks Susanne, have you completed the attached baggage form? https://baggageclaims.ryanair.com/ EA
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Replying to @Ryanair
They had not been advised to do that. Should they complete it now? They were told it would be searched for anyway.
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Hi Susanne, yes it would be advised to submit this claim to speed up the process. EA
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