@Ryanair hi ryanair, my bf and I have to cancel our flights. A member of his family is dying and we want to get a refund. We need to cancel
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Replying to @pollyprittie @Ryanair
We expect it in the next few days. What can we do?
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Replying to @pollyprittie
Hi Polly, there is no issue with this you can still request a refund after the flight has passed with all documentation. EA
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Replying to @Ryanair
So should we wait until he has passed away? And then claim? Or should we cancel the flight?
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Replying to @pollyprittie
Hi Polly, we don't cancel flights, so you can submit a refund request when you have all documentation for the deceased passenger. EA
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Replying to @pollyprittie @Ryanair
We can get a letter from the palliative care doctor to say it will be very soon.
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Replying to @pollyprittie
Hi Polly Anna, yes this is correct. EA
10:26 PM - 27 Aug 2017
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