Good Morning.. Ready for take off? 
Find all the latest flight info here http://bit.ly/1KxDhQS
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Hi Jenn, i can see you got a 2nd reply today can you confirm this? ED
Yes I did and still said you can't refund! My husband is in hospital so how do you expect to make this flight???
You refund ppl everyday so whys the problem??
Hi Jenn, As per out T&C's are flights are non refundable. ED
You refunded my step dad for having a stroke so don't lie to me
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