@Ryanair Following your instructions given in the chat, and since I benefit from the 50% Spanish discount - Balearic/Canaries, I have made
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I can provide you with both booking codes. Look forward to hearing from you. Thank you in advance.
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Replying to @JuydL
Hi, please contact our reservations department in regards to this http://tinyurl.com/zpp8czp / http://tinyurl.com/j66pajx . ED
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Replying to @Ryanair
I've been informed this morning over the Ryanair chat that the refund amounts to €130 only to receive now an email stating €27. How come?
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Could you please advise what to do? I'm glad I have screenshots from the chat. I'm very disappointed in the assistance provided
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Replying to @JuydL
Hi, please submit a formal complaint online via https://contactform.ryanair.com/ . ED
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Replying to @Ryanair
Will do. As you can imagine it's frustrating to be informed that the refund amounts to €130 and hours later state €27pic.twitter.com/bW62qQhQQH
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It's simply outrageous the way this is being handledpic.twitter.com/EdLfxbCPV9
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Hi, we understand the issue, and we kindly ask you to fill in a complaint form to be able to clarify this. Thank you. JT
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