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Replying to @stefan_lissner
Hi, have you received correspondence for your claim yet? ED
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Replying to @Ryanair
Hi Ed yes have attached email - booking was changed manually by one of the team & nothing was said about luggage - had to pay £90 on day!pic.twitter.com/iR2ooxjnFZ
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Replying to @stefan_lissner @Ryanair
As customers the system should be there to make it easier for everyone - it's not always the case which is my wife spoke direct to a person
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Replying to @stefan_lissner
Hi, could you please provide a booking reference? ED
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Replying to @stefan_lissner
Whilst we sympathies with your view, we regret that our position as set out in the letter dated 10/08/17 remains unaltered. 1/2
1:03 AM - 18 Aug 2017
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