Hello @Ryanair - when do you think I can expect a response???https://twitter.com/benallen_9/status/897492566006009859 …
Hi, please allow 7 working days for our customer service team to get back to your response and they will be able to advise you. ED
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You must be joking? I waited over 7 days and heard nothing - I followed up and it's now been 6 days and I still have no answers!
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I'm a Ryanair fan but this is horrendous customer service. Surely this can be escalated with the Refunds team? It's a fairly simple query!
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