@Ryanair ironic to receive link below after paying double for my luggage - still awaiting refund!!!!!!! http://ryanairemail.com/nl/jsp/m.jsp?c=%40dOc7vVqUWZL%2F5sGPWAWeyhz7diSbcjck9DeIALQvLLY%3D …
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Received an unacceptable reply bearing in mind that my wife spoke directly to one of the customer service team when the booking was changed
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So still going around in circles to receive my £90 refund.......
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People need to be guided through YOUR system as at present in my opinion we have been mugged online and want it resolved ASAP
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I have no problem waiting but the refund department does not seem to think we should be due one, please advise as we are not impressed
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