2/2 go back to arrivals to report this as you left the terminal with your luggage. DW
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Replying to @Ryanair
Well why have I a chat transcript from support stating to submit photos? I tried to engage, Ryanair mishandled my luggage then misinformed
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Replying to @ciars_d
If you have a chat transcript giving incorrect information please submit a complaint regarding this: https://contactform.ryanair.com/ . DW
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Replying to @Ryanair
The chat transcript (saved under my booking reference) & tweets here are proof. Opening another complaint is just nonsense/timewasting now
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Replying to @ciars_d
2/2 not reported on arrival we are will be unable to assist further. I do apologise for any inconvenience caused. DW
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Replying to @Ryanair
Respectfully,that is not good enough. Made contact within 30min of landing / was misinformed of steps here by Ryanair. Now my fault/expense?
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Replying to @ciars_d
Once again I apologise if misinformation was given however the damage was not reported on arrival and I am afraid I cannot asist further. DW
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Replying to @Ryanair
And once again, I asked what to do once damage was discovered, no report as Ryanair told me was not necessary. I've proven this here
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Replying to @ciars_d
Yes because you cannot go back and report it after you leave the terminal. This is why we gave you this info. DW
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Replying to @Ryanair
I was in T1 on route to bus stop for car parking. U misinformed now u are back tracking at my expense. Very poor form this
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We advised you then to submit a general complaint about the issue, which you advised you did.
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