Ciaran as you did not report this at the airport we are unable to assist further as per our T&C's Articlie 15.1.1. DW
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Replying to @Ryanair
I contacted Ryanair while at the airport and was told it was not necessary. See previous tweets. I also mentioned it on chat and same advice
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No reply to above - I followed everything I was requested to do.Even asked while at DUB if I needed to visit Ryanair - the response below!pic.twitter.com/PaKPXU7QBW
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Replying to @ciars_d
Ciaran I am afraid you did not report this on arrival to DUB airport and you have no PIR number. DW
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Replying to @Ryanair
Please look at the photo in my previous tweet of actual Ryanair correspondence while in DUB - I asked did I need to do this, they said no?
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Me - DUB arrivals to Ryanair "can u verify if I also need to revisit T1?" Your response: "no, this will be no issue, so u can submit photos"
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Replying to @ciars_d
2/2 go back to arrivals to report this as you left the terminal with your luggage. DW
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Replying to @Ryanair
Well why have I a chat transcript from support stating to submit photos? I tried to engage, Ryanair mishandled my luggage then misinformed
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Replying to @ciars_d
If you have a chat transcript giving incorrect information please submit a complaint regarding this: https://contactform.ryanair.com/ . DW
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Replying to @Ryanair
The chat transcript (saved under my booking reference) & tweets here are proof. Opening another complaint is just nonsense/timewasting now
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Ciaran I am sorry, however we will be unable to accede to any further requests. As I asked initially you did not report this as it was 1/2
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They don't reply or help anyone JOKE !!!
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