Hi, it's been 1 week since I've last heard from @Ryanair with "response will be sent to you in due course" - ref ID #3648273 - can you help?
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Replying to @ciars_d
Hi, please allow up to 14 working days for a response they are still investigating this claim. ED
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Replying to @Ryanair
After all that, your reply this morning now conflicts with your earlier correspondence of what I should do while at the airport at the time.pic.twitter.com/YMMOAM8yVL
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@Ryanair please advise. This is inexcusable given the conflicting information u have provided to me in resolving this1 reply 0 retweets 0 likes -
Replying to @ciars_d
Ciaran as you did not report this at the airport we are unable to assist further as per our T&C's Articlie 15.1.1. DW
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Replying to @Ryanair
I contacted Ryanair while at the airport and was told it was not necessary. See previous tweets. I also mentioned it on chat and same advice
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No reply to above - I followed everything I was requested to do.Even asked while at DUB if I needed to visit Ryanair - the response below!pic.twitter.com/PaKPXU7QBW
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Replying to @ciars_d
Ciaran I am afraid you did not report this on arrival to DUB airport and you have no PIR number. DW
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Replying to @Ryanair
Please look at the photo in my previous tweet of actual Ryanair correspondence while in DUB - I asked did I need to do this, they said no?
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Me - DUB arrivals to Ryanair "can u verify if I also need to revisit T1?" Your response: "no, this will be no issue, so u can submit photos"
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I understand that Ciaran, however after you tweeted I asked if you reported it on arrival and you said no, unfortunately you cannot 1/2
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