@Ryanair Please get in touch. I have a complaint to make about a recent flight.
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I flew on 2nd August to Krakow (FR2436). It departed 61 minutes late, meaning I picked up my car hire in Krakow 20 minutes past 22:00
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This meant I have been charged 35 Euros for a late pickup. I wish to have this figure refunded to me, as it's because of the late flight
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How do I go about doing this? I have all the necessary paperwork. I just need to know the procedure to go through to reclaim this penalty
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Hi Martin, we apologize for you inconvenience for this matter you will have to contact our customer service directly using our web site. JT
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