@Ryanair flight FR231 over 1 hour late. No apologies at all when we landed. Missed last train and had to pay £85 cab. Why no apology?
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Says no claim if delay less than 3 hours. What annoys me is 'we hope u enjoyed yr flight with us today.' No apology at all
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What about all the expenses people incur when flights are so late? An apology is the decent thing if you are not offering compensation
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