Hi Denis, can you provide us with the reservation number and we can investigate? EA
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Replying to @Ryanair
Many thanks for the reply. Only reservation number on the email is JPPRRC & form says it doesn't tally with booking name. Thanks again.
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Replying to @ConsumingIssues
Thanks Denis, can you please provide us a screen shot of the issue or advise what name you are using? EA
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Replying to @Ryanair
Thanks again. Name is Denis Mortell. Flight is FR1958, August 15th. Return is FR1959, August 19th. Refund form won't accept name + res. no.
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Replying to @ConsumingIssues
Thanks Denis, can you advise if you tried the refund application on different browsers? EA
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Replying to @ConsumingIssues
Thanks Denis, can you provide us with a screen shot of this error? EA
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Replying to @ConsumingIssues
Thanks Denis, can you please try internet explorer? EA
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Replying to @Ryanair
Hi, I don't have IE and I don't want to install it. Here's a SS from Msft Edge, the 3rd of my three browsers. A different problem this timepic.twitter.com/onoT2wNkkb
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Thanks Denis, as the flight is not till 15 Aug please wait till the flight has passed a submit a refund request. EA
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Replying to @ConsumingIssues
You are welcome, sorry for the inconvenience. EA
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