@Ryanair why have you stopped responding to my tweets. All I ask is for the refund I was promised
As advised Adam we are a non-refundable airline, we have taken your photo of the chat and are dealing with this internally.
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Yes but that doesn't resolve matters for me. Your company stated I could have a refund so they should process one
Thanks. Twitter will use this to make your timeline better. UndoUndo
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So I pay for your mistakes. How is that customer friendly?
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It was a typo on behalf of the agent. We apologise for this, however we cannot refund this booking as per our T&C's which you accepted. DW
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