@Ryanair I wish to claim a refund for tickets that we purchased but cannot use. Your staff stated I could. See picpic.twitter.com/HclQROzEnX
welcome aboard
Please DM @askryanair for customer support. Agents are here to help from 7am-7pm 
You can add location information to your Tweets, such as your city or precise location, from the web and via third-party applications. You always have the option to delete your Tweet location history. Learn more
Add this Tweet to your website by copying the code below. Learn more
Add this video to your website by copying the code below. Learn more
By embedding Twitter content in your website or app, you are agreeing to the Twitter Developer Agreement and Developer Policy.
| Country | Code | For customers of |
|---|---|---|
| United States | 40404 | (any) |
| Canada | 21212 | (any) |
| United Kingdom | 86444 | Vodafone, Orange, 3, O2 |
| Brazil | 40404 | Nextel, TIM |
| Haiti | 40404 | Digicel, Voila |
| Ireland | 51210 | Vodafone, O2 |
| India | 53000 | Bharti Airtel, Videocon, Reliance |
| Indonesia | 89887 | AXIS, 3, Telkomsel, Indosat, XL Axiata |
| Italy | 4880804 | Wind |
| 3424486444 | Vodafone | |
| » See SMS short codes for other countries | ||
This timeline is where you’ll spend most of your time, getting instant updates about what matters to you.
Hover over the profile pic and click the Following button to unfollow any account.
When you see a Tweet you love, tap the heart — it lets the person who wrote it know you shared the love.
The fastest way to share someone else’s Tweet with your followers is with a Retweet. Tap the icon to send it instantly.
Add your thoughts about any Tweet with a Reply. Find a topic you’re passionate about, and jump right in.
Get instant insight into what people are talking about now.
Follow more accounts to get instant updates about topics you care about.
See the latest conversations about any topic instantly.
Catch up instantly on the best stories happening as they unfold.
@Ryanair I wish to claim a refund for tickets that we purchased but cannot use. Your staff stated I could. See picpic.twitter.com/HclQROzEnX
@bbcwatchdog please see how unhelpful Ryanair are being. Stated that I can have a refund but say it was a typo error
@SimonCalder can you please provide any suggestions that might help me with @Ryanair in this situation
Hi Adam, you can submit a formal complaint online and this will be investigated further for you https://contactform.ryanair.com/ . ed
I habe also done that. I dont know how your staff can say one thing then say it was an error. My booking was an error but I have to suffer
OK, our customer service department will be in touch please allow up to 7 working days. ed
Ed. I received a non-personal reply. Again not v.good cust service. I want someone to process a refund as statedpic.twitter.com/64wLNVyC63
Hi, could you please DM us with your booking reference? ed
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.