@Ryanair did you enjoy smashing the shit out of my suitcase?
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Replying to @Jack_Carter97
Hi Jack, did you report this on arrival in the airport? ED
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Replying to @Ryanair
No, I didn't realise until we had got back to the hotel it was more the contents of the suitcase that was damaged not the suitcase itself
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Replying to @Jack_Carter97
Hi Jack, you will need to submit a general complaints form online in regards to this https://contactform.ryanair.com/ . ed
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Replying to @Ryanair
It is asking for a baggage report file reference before being able to create the form but I don't have one of these numbers?
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Replying to @Jack_Carter97
You will have to submit a general complaint and explain the situation. You do not need to have a file reference number for that. KD
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