Did you submit a claim https://baggageclaims.ryanair.com/
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Replying to @Evecolton
Can I have your baggage complaint reference number. Not the above reference. DW
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Replying to @Evecolton
There should be a complaint reference on the letter of the screenshot you provided. DW
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Replying to @Evecolton
Hi Eve, when you checked in you used a 6 digit reference code, this is code that would need to be provided for us to investigate. EA
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Replying to @Evecolton
Thanks Eve, I have forwarded this onto the agent who is dealing with the case. We are sorry about the inconvenience caused. EA
9:37 AM - 27 Jul 2017
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