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Ryanair's profile
Ryanair
Ryanair
Ryanair
Verified account
@Ryanair

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RyanairVerified account

@Ryanair

welcome aboard ✈️ Please DM @askryanair for customer support. Agents are here to help from 7am-7pm 👋

ryanair.com
Joined June 2013

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    Two-way (sending and receiving) short codes:

    Country Code For customers of
    United States 40404 (any)
    Canada 21212 (any)
    United Kingdom 86444 Vodafone, Orange, 3, O2
    Brazil 40404 Nextel, TIM
    Haiti 40404 Digicel, Voila
    Ireland 51210 Vodafone, O2
    India 53000 Bharti Airtel, Videocon, Reliance
    Indonesia 89887 AXIS, 3, Telkomsel, Indosat, XL Axiata
    Italy 4880804 Wind
    3424486444 Vodafone
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    1. Ryanair‏Verified account @Ryanair 25 Jul 2017
      Replying to @MikeTownsend24

      unfortunately this is fixed rate. Thanks MV

      2 replies 0 retweets 0 likes
    2. Mike‏ @MikeTownsend24 25 Jul 2017
      Replying to @Ryanair

      Original flight was £190. Can you please see what you can do to atleast reduce the cost to that?

      1 reply 0 retweets 0 likes
    3. Ryanair‏Verified account @Ryanair 25 Jul 2017
      Replying to @MikeTownsend24

      Hi Mike, as advised unfortunately this is fixed rate. And this cannot be reduced. JH

      2 replies 0 retweets 0 likes
    4. Mike‏ @MikeTownsend24 25 Jul 2017
      Replying to @Ryanair

      As this is fixed by Ryanair surely this can be amended due to my circumstances. I'm using Ryan air for both flights to and from.

      1 reply 0 retweets 0 likes
    5. Ryanair‏Verified account @Ryanair 25 Jul 2017
      Replying to @MikeTownsend24

      Unfortunately this cannot be amended. If you wish to submit a complaint about this then please follwo this link: https://contactform.ryanair.com/  JH

      1 reply 0 retweets 0 likes
    6. Mike‏ @MikeTownsend24 25 Jul 2017
      Replying to @Ryanair

      I'm not fussed about making a complaint I just want to pay 1 fee not 2.

      1 reply 0 retweets 0 likes
    7. Ryanair‏Verified account @Ryanair 25 Jul 2017
      Replying to @MikeTownsend24

      If you have two separate booking references then the fee would have to be paid for each booking reference. JH

      1 reply 0 retweets 0 likes
    8. Mike‏ @MikeTownsend24 25 Jul 2017
      Replying to @Ryanair

      I'm still using Ryanair for both flights though so surely something can be done to only charge me once.

      2 replies 0 retweets 0 likes
    9. Ryanair‏Verified account @Ryanair 25 Jul 2017
      Replying to @MikeTownsend24

      Hi Mike,If you have two separate booking references then the fee would have to be paid for each booking reference.

      3 replies 0 retweets 0 likes
    10. Mike‏ @MikeTownsend24 27 Jul 2017
      Replying to @Ryanair

      Hello?

      1 reply 0 retweets 0 likes
      Ryanair‏Verified account @Ryanair 27 Jul 2017
      Replying to @MikeTownsend24

      Mike please DM me both booking references. DW

      8:44 AM - 27 Jul 2017
      2 replies 0 retweets 0 likes
        1. Mike‏ @MikeTownsend24 27 Jul 2017
          Replying to @Ryanair

          Sent them now

          0 replies 0 retweets 0 likes
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        1. Mike‏ @MikeTownsend24 27 Jul 2017
          Replying to @Ryanair

          Major thanks to DW and EA for helping me out with their great customer service. Serious thumbs up here!!!

          0 replies 0 retweets 0 likes
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