@Ryanair refusing to refund flights despite my BROKEN BACK AND NECK!!! Taking customer service to a whole new level. Disgusting.
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Replying to @Sharffy
Hi Matt do you have a complaint reference number and can you advise if medical documentation was attached to your request. DW
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Replying to @Sharffy
Matt in the correspondence sent from our customer service team did it explain the reason for each decision. Thanks DW
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Replying to @Ryanair
No it didn't. As you can appreciate, confused as one pending refund and others credits!! Credits no good to a man with a broken neck
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Replying to @Sharffy
Hi Matt, can you DM us your booking reference please? LF
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Replying to @Sharffy
I have now followed you. Could you plesae DM me the reference number you are having issues with? KD
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Replying to @Ryanair
Have DM all refs. None resolved. You have our bank details. All should be refunded.
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I have replied to your private message Matt. DW
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