@robin_kiely @Ryanair 3) dm me and we'll talk more
Hi Paul, have you received correspondence from us about this claim ? ed
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Hi, yes a standard template letter citing that u wouldn't pay bcos I did not record damage at terminal. Impractical to check all clubs with
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A train to catch which I made by about 1minute. The plane was running late which in turn made me only just make train. Good home ...
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Got home, opened case, found snapped driver. Rang yourselves told to fill in form and then I get the 'u didn't record it at airport ' with .
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With no right to reply. Facts are I paid extra for their safe transportation. Handed them 2u in 1 piece, opened bag and found snapped. ...
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And no time to check clubs at arrivals as your flight ran late and I made my train by about 3seconds , no exaggeration!!
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I gave you your letter ref and booking ref in the tweet from yesterday . @Robin_Kielypic.twitter.com/fn5kdq205n
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@Robin_Kiely it is not moral to land late , break someone's club in transit and not recompense bcos I didn't have time to check at arrivals
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Whilst we sympathies with your view, we regret that our position as set out in the letter remains unaltered 1/2
End of conversation
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