Hi Danny sorry to hear of this. If you wish to submit a complaint please follow this link: http://tinyurl.com/h7rg6b3 . KD
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No, don't have time. I am asking you to publicly justify how you sell priority to passengers that are then boarded with everyone?
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And if you are apologising, you concede that it's not right. Not my first tweet on the subject.
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Not a fan of the new "lining up outside in the rain" pre-boarding procedure either. Board when your plane is ready.
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