@Ryanair just checked my bank statement and seemed to have been charged 2x for on board drinks, she had issues with machine at the time 
Sue did you submit a complaint here: https://contactform.ryanair.com/ . DW
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They sent me a copy of the transaction which I identified as mine but with items added I did not buy but there was no option to take further
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Can you submit a new complaint if there are items listed you did not purchase. DW
End of conversation
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