tweet 2. Told you can't cancel . All we need if confirmation for insurance. Awful customer service. Help please
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Replying to @theyorkshirefox
Hi, has the flight passed or is it a future flight? ed
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Replying to @Ryanair
one is today. Others in next week. Can you call me to sort this . Will follow you and send number
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Replying to @theyorkshirefox
Hi Richard once all flights are in the past we can issue an insurance letter to confirm you were a no show on all flights. 1/2
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Replying to @Ryanair
all I am asking is to cancel the flights. You'd think I was asking for you to do something special. Call me to sort this
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Replying to @theyorkshirefox
Richard I do apologise if you feel the customer service being given is not satisfactory. We do not cancel flights in these circumstances 1/2
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Replying to @Ryanair
I can see why you can't cancel a flight when someone can't walk. Common sense. Disgrace
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Replying to @theyorkshirefox
2/2 the flights to be closed and for you to be listed as a no show on these and this letter can be issued. DW
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Replying to @Ryanair
Dw. I've had back surgery . I'm a customer . I need someone with a brain to see I can't fly so I can sort insurance.
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2/2 contact us to have this letter issued to give to your insurance company. I apologise once again if you feel we are not being helpful. DW
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