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Ryanair's profile
Ryanair
Ryanair
Ryanair
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@Ryanair

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@Ryanair

welcome aboard ✈️ Please DM @askryanair for customer support. Agents are here to help from 7am-7pm 👋

ryanair.com
Joined June 2013

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    1. Patrick Phelan‏ @patrick200853 8 Jul 2017

      @Ryanair lost luggage tel no not being answered today again. Dialled 7 times this morning. More than 50 yesterday. DUBFR61259 Shamful CS. 😡

      1 reply 0 retweets 0 likes
    2. Aisling Paderni‏ @aisling 8 Jul 2017
      Replying to @patrick200853 @Ryanair

      Hey guys, please could you respond to this tweet? Not having any luck locating a lost bag from LGW. Thanks very much!

      2 replies 0 retweets 1 like
    3. Aisling Paderni‏ @aisling 8 Jul 2017
      Replying to @aisling @patrick200853 @Ryanair

      Yes they have. Been back to DUB and no update and no bag. What's the best way to proceed?

      1 reply 0 retweets 0 likes
    4. Ryanair‏Verified account @Ryanair 8 Jul 2017
      Replying to @aisling @patrick200853

      when did you report the bag? Thanks MV

      1 reply 0 retweets 0 likes
    5. Aisling Paderni‏ @aisling 8 Jul 2017
      Replying to @Ryanair @patrick200853

      On Thursday evening when it failed to come off the flight. Given a world tracer reference but not showing up yet.

      1 reply 0 retweets 0 likes
      Ryanair‏Verified account @Ryanair 8 Jul 2017
      Replying to @aisling @patrick200853

      have you reported it to this link https://baggageclaims.ryanair.com/  Thanks MV

      5:44 AM - 8 Jul 2017
      3 replies 0 retweets 0 likes
        1. New conversation
        2. Patrick Phelan‏ @patrick200853 8 Jul 2017
          Replying to @Ryanair @aisling

          No because you have not confirmed the bag as lost. Your staff said to wait 7 days. You also ask for receipts for all items. Not possible.

          1 reply 0 retweets 0 likes
        3. Patrick Phelan‏ @patrick200853 9 Jul 2017
          Replying to @patrick200853 @Ryanair @aisling

          Just received an email from Gatwick to say our bag was definitely loaded on Thursday. Have fwd to your desk in arrivals hall for response.

          0 replies 0 retweets 0 likes
        4. End of conversation
        1. Patrick Phelan‏ @patrick200853 8 Jul 2017
          Replying to @Ryanair @aisling

          Have you any further suggestions of what we can do?

          0 replies 0 retweets 0 likes
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        1. Patrick Phelan‏ @patrick200853 10 Jul 2017
          Replying to @Ryanair

          Hi, are you going to reply to my tweet of yesterday re email from Gatwick. Not possible to speak with arrivals desk at airport. Pat

          0 replies 0 retweets 0 likes
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