@Ryanair my father has just been diagnosed with stage 2 pancreatic cancer and your terms and conditions mean I can't refund my flight
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Replying to @richard0ren
Hi Richard sorry to hear of this was your father due to travel with us soon? DW
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Replying to @Ryanair
No I was due to travel on the 22nd of July for 2 weeks, the cancer has spread from pancreas to his lungs and he is struggling to breathe
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Replying to @richard0ren
Richard please submit your refund request here: https://refundclaims.ryanair.com/ and attach any medical certs you have. DW
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Replying to @Ryanair
If you're asking for a death certificate he's not quite there yet
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Replying to @richard0ren
Hi Richard there should be an option for a refund due to serious illness? KD
2:12 AM - 6 Jul 2017
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