Sorry Paddy as part of customer support on twitter I can assist here. How can I help? DW
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1. Due to the incompetence of your staff my 85 year old is now stuck in Barcelona Airport overnight with no where to stay no-one at...
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..(2) Ryanair has even begun to help. Your staff made her miss her flight due to making her walk on her own when she needs assistance...
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(3) my sister has had her bag stolen in the airport, lost her passport, money etc and you will do nothing to get my 85 year old mother on a
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(4) flight home. It's an utter disgrace and I've spent 20 minutes on hold to your 'customer service' to then be hung up on. To say I'm
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(5) I'm fuming is an understatement......
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Sorry to hear this Paddy. Can I have a booking reference please? DW
End of conversation
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Q233MH
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Hi Paddy there was no assistance booked for any passengers. Can you confirm are the passengers still in the airport? DW
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