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Ryanair's profile
Ryanair
Ryanair
Ryanair
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@Ryanair

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RyanairVerified account

@Ryanair

welcome aboard ✈️ Please DM @askryanair for customer support. Agents are here to help from 7am-7pm 👋

ryanair.com
Joined June 2013

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    Two-way (sending and receiving) short codes:

    Country Code For customers of
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    1. Ryanair‏Verified account @Ryanair 30 Jun 2017
      Replying to @cmaccallu

      Hi Colin, what is the reason for the refund? Thanks MV

      1 reply 0 retweets 0 likes
    2. Colin Maccallum‏ @cmaccallu 30 Jun 2017
      Replying to @Ryanair

      I booked flights to milan so I could have a few days and then fly to krakow. Krakow flight moved so have to fly direct

      1 reply 0 retweets 0 likes
    3. Ryanair‏Verified account @Ryanair 30 Jun 2017
      Replying to @cmaccallu

      flights are not refundable but you can request airport tax back once flight has departure. Thanks MV

      3 replies 0 retweets 0 likes
    4. Colin Maccallum‏ @cmaccallu 30 Jun 2017
      Replying to @Ryanair

      So because you changed my flights 7 hours and can't fly from milan I still have to fly to milan

      1 reply 0 retweets 0 likes
    5. Ryanair‏Verified account @Ryanair 30 Jun 2017
      Replying to @cmaccallu

      did you receive a schedule change email?Thanks MV

      1 reply 0 retweets 0 likes
    6. Colin Maccallum‏ @cmaccallu 30 Jun 2017
      Replying to @Ryanair

      Yes and have refund for flights to krakow from milan but I booked flights to milan first which now I can't use as I can't fly onwards

      1 reply 0 retweets 0 likes
    7. Ryanair‏Verified account @Ryanair 30 Jun 2017
      Replying to @cmaccallu

      you would need to submit a claim https://contactform.ryanair.com/  Thanks MV

      1 reply 0 retweets 0 likes
    8. Colin Maccallum‏ @cmaccallu 30 Jun 2017
      Replying to @Ryanair

      That form doesn't let you claim for flights you affected by changing other flights

      1 reply 0 retweets 0 likes
    9. Ryanair‏Verified account @Ryanair 30 Jun 2017
      Replying to @cmaccallu

      you need to to submit a general claim. Thanks MV

      2 replies 0 retweets 0 likes
    10. Colin Maccallum‏ @cmaccallu 30 Jun 2017
      Replying to @Ryanair

      And how do I do that. Been cut off live chat twice already this is ridiculous. It's you that caused this but I have to go in circles

      1 reply 0 retweets 0 likes
      Ryanair‏Verified account @Ryanair 30 Jun 2017
      Replying to @cmaccallu

      use option other. Thanks MV

      10:27 AM - 30 Jun 2017
      1 reply 0 retweets 0 likes
        1. New conversation
        2. Colin Maccallum‏ @cmaccallu 30 Jun 2017
          Replying to @Ryanair

          What other option the refund does not give an other option

          1 reply 0 retweets 0 likes
        3. Colin Maccallum‏ @cmaccallu 3 Jul 2017
          Replying to @cmaccallu @Ryanair

          Hi been told I can have a refund by complaint dept but advisor on live chat cut me off again. Where is the customer service

          1 reply 4 retweets 0 likes
        4. Show replies

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