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Ryanair's profile
Ryanair
Ryanair
Ryanair
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@Ryanair

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RyanairVerified account

@Ryanair

welcome aboard ✈️ Please DM @askryanair for customer support. Agents are here to help from 7am-7pm 👋

ryanair.com
Joined June 2013

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    1. Andy Currie‏ @Currie122 19 Jun 2017

      Hey @Ryanair you got us safely to Alicante in 1 piece last night, but 1 of our child car seats wasn't so fortunate.Do you have claim forms?

      1 reply 0 retweets 0 likes
    2. Ryanair‏Verified account @Ryanair 19 Jun 2017
      Replying to @Currie122

      Hi Andy, did you report the damage at the airport lost and found at arrival? Thanks MV

      1 reply 0 retweets 0 likes
    3. Andy Currie‏ @Currie122 20 Jun 2017
      Replying to @Ryanair

      no, had a travel bag for it so got to hire car to find it broken. Very stressful. Here's a picpic.twitter.com/jhJbUgD2QI

      1 reply 0 retweets 0 likes
    4. Ryanair‏Verified account @Ryanair 20 Jun 2017
      Replying to @Currie122

      Hi Andy, if this wasn't reported on arrival you will need to submit a claim online using attached link https://contactform.ryanair.com/?cr=4-0&lg=en&id=43&compr=Other … EA

      1 reply 0 retweets 0 likes
    5. Andy Currie‏ @Currie122 20 Jun 2017
      Replying to @Ryanair

      filled out form. Been sent another link but asks for Baggage Report File Ref (don't have) Limited internet, trying to enjoy holiday

      1 reply 0 retweets 0 likes
    6. Andy Currie‏ @Currie122 20 Jun 2017
      Replying to @Currie122 @Ryanair

      are you able to help complete the form/process for me? Trying to enjoy holiday with limited internet...

      1 reply 0 retweets 0 likes
    7. Andy Currie‏ @Currie122 27 Jun 2017
      Replying to @Currie122

      Hi @Ryanair I didn't get a reply re support in reporting / claiming for the car seat that was broken en route to Alicante?

      1 reply 0 retweets 1 like
    8. Andy Currie‏ @Currie122 28 Jun 2017
      Replying to @Currie122 @Ryanair

      any chance you could reply please?

      1 reply 0 retweets 0 likes
    9. Andy Currie‏ @Currie122 29 Jun 2017
      Replying to @Currie122 @Ryanair

      you replied to my first two tweets rapidly, but since then I've not had a reply to four further tweets. Help please...!

      1 reply 0 retweets 0 likes
      Ryanair‏Verified account @Ryanair 30 Jun 2017
      Replying to @Currie122

      Hi Andy what is the issue you are having with the form online? KD

      1:27 AM - 30 Jun 2017
      1 reply 0 retweets 0 likes
        1. New conversation
        2. Andy Currie‏ @Currie122 30 Jun 2017
          Replying to @Ryanair

          Hi @Ryanair my issue is that I don't have a baggage report file reference number because I wasn't able to report the damage at the airport

          1 reply 0 retweets 0 likes
        3. Ryanair‏Verified account @Ryanair 30 Jun 2017
          Replying to @Currie122

          Hi Andy, as advised please fill out a complaint form following this link: https://contactform.ryanair.com/?cr=4-0&lg=en&id=43&compr=Other … JH

          1 reply 0 retweets 0 likes
        4. Show replies

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