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Ryanair's profile
Ryanair
Ryanair
Ryanair
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@Ryanair

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RyanairVerified account

@Ryanair

welcome aboard ✈️ Please DM @askryanair for customer support. Agents are here to help from 7am-7pm 👋

ryanair.com
Joined June 2013

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    1. Matt Ellis‏ @Mattyellis13 19 Jun 2017

      @Ryanair hi any chance I can get a info from anyone regarding my compensation been on your live chat 35 minutes no answer?

      1 reply 1 retweet 0 likes
    2. Ryanair‏Verified account @Ryanair 19 Jun 2017
      Replying to @Mattyellis13

      Hi Matt. Where did you travel to and from? Thanks. JS

      2 replies 0 retweets 0 likes
    3. Matt Ellis‏ @Mattyellis13 19 Jun 2017
      Replying to @Ryanair

      Customer reference number 3482434

      2 replies 0 retweets 0 likes
    4. Matt Ellis‏ @Mattyellis13 26 Jun 2017
      Replying to @Mattyellis13 @Ryanair

      Hi could I have a update please still nothing all other 16 in party compensated weeks ago? Sorry be a nuisance the live chat guys no idea

      1 reply 0 retweets 0 likes
    5. Ryanair‏Verified account @Ryanair 26 Jun 2017
      Replying to @Mattyellis13

      Hi, could you please advise us of your reservation number? ED

      4 replies 0 retweets 0 likes
    6. Matt Ellis‏ @Mattyellis13 26 Jun 2017
      Replying to @Ryanair

      Hi guys anything?

      1 reply 0 retweets 0 likes
    7. Ryanair‏Verified account @Ryanair 26 Jun 2017
      Replying to @Mattyellis13

      Hi Matt, can you provide us with the 6 digit reservation number. EA

      2 replies 0 retweets 0 likes
    8. Matt Ellis‏ @Mattyellis13 26 Jun 2017
      Replying to @Ryanair

      VTGVQD

      1 reply 0 retweets 0 likes
      Ryanair‏Verified account @Ryanair 26 Jun 2017
      Replying to @Mattyellis13

      Thanks Matt, I have sent this onto the agent who is dealing with the claim. EA

      7:23 AM - 26 Jun 2017
      4 replies 0 retweets 0 likes
        1. Matt Ellis‏ @Mattyellis13 26 Jun 2017
          Replying to @Ryanair

          Thanks again just some clarity been over a month now all other group paid weeks ago thanks for your help

          0 replies 0 retweets 0 likes
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        1. Matt Ellis‏ @Mattyellis13 7 Jul 2017
          Replying to @Ryanair

          Hi same thing again please VTGVQD still not recieved my compensation been nearly 2 months now was asked to re contact yourselves if not paid

          0 replies 1 retweet 1 like
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        1. Matt Ellis‏ @Mattyellis13 7 Jul 2017
          Replying to @Ryanair

          The other 14 lads I went with was compensated after 2 weeks mines still without after 7 weeks could you just send a cheque it's a joke now

          0 replies 0 retweets 0 likes
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        1. New conversation
        2. Matt Ellis‏ @Mattyellis13 7 Jul 2017
          Replying to @Ryanair

          My claim was allegedly processed 1st June and told be 15 days it's now 8th July and recieved nothing could you please advise asap

          1 reply 0 retweets 0 likes
        3. Ryanair‏Verified account @Ryanair 7 Jul 2017
          Replying to @Mattyellis13

          Hi Matt, I can see from your reference that a bank transfer was already issued and a letter was sent yesterday to advise of this. LR

          1 reply 0 retweets 0 likes
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